Fit Guarantee

The guarantee covers the fit of your first item for 100 days after delivery. You won’t have any shipping costs to pay.

As each piece is made to measure especially for you, we can’t offer refunds. We guarantee that you’ll find the fit that suits you.

To save you the time of making a return, we usually let you keep the original item. If the item can be altered or collected for analysis, we’ll send you a prepaid return label. If in doubt, please contact us so we can find a solution.

Can your item be altered? See: What alterations can be made to a shirt?

If you know a tailor, save time by going directly through them. You can be reimbursed up to 30 € for shirts and 50 € for trousers, via the payment card used for the original order. For gifted items, we’ll issue a store credit for a future purchase.

To be reimbursed, simply send a photo of the receipt via WhatsApp or by email to lecontact@lechemiseur.fr. Please include a note about the alterations made, so we can update your Fit Key for future orders!

The Fit Guarantee also applies to your first pair of trousers! Follow the same procedure.

Please note:

• Trousers shrink less, just 1 cm on the inseam. There is no need to wash them first.
• Our trousers have extra fabric to facilitate alterations.

The guarantee only applies to your first piece. But don’t worry: if you’re a new customer and you order multiple items, we’ll first send you one piece, at no extra cost, to confirm the fit and adjust it if needed before we make the rest of your order. 

Our guarantee covers one return per item.

We cannot accept a second return for a +/- 1 cm difference, which corresponds to standard manufacturing tolerances and normal small variations in weight.

However, if your corrected item is still not wearable (which is very rare), contact us!

We’re passionate about made-to-measure and always happy to help!

Feel free to ask us questions and send photos by email or WhatsApp. Contact us.

Video appointments are a convenient way to answer fit questions! Put on your shirt or trousers before the call and show us. Book a video appointment.