Customer Reviews

Customer reviews of online ordering with AI Fit Key

Customer reviews of LE CHEMISEUR® highlight the ease of ordering thanks to an innovative system: the Fit Key. With just a few personal details (height, weight, age, etc.) and a high-performance artificial intelligence algorithm, customers obtain measurements that are generally accurate to within 1 cm.
Customer reviews emphasize the simplicity of the process, which eliminates the need to take complicated measurements at home. Once the Fit Key has been validated, ordering new shirts is a breeze, as there's no need to re-enter data.
It's a real time-saver, appealing to both first-time custom shirt buyers and those already familiar with the concept. Many customers report that they have already ordered several times.

Shirt quality: customer feedback

Beyond comfort, buyers insist on the quality of fabrics and tailoring. Numerous returns mention materials that are pleasant to wear, easy to care for and durable over time. Shirts keep their drape and don't warp in the wash, offering excellent value for money. Customization options (choice of fabric, collar, cuffs, etc.) are appreciated, as they enable the creation of unique and elegant pieces that stand out from the classic ready-to-wear. Some customer reviews also point out that this professional quality is felt both in everyday comfort and in the image they project when they wear their LE CHEMISEUR® shirts.

Exemplary customer service rated 5*

Last but not least, LE CHEMISEUR® reviews highlight responsive, high-performance customer service. The team is always ready to listen and help, whether it's to sort out a Fit detail or advise on the choice of fabric. Delivery times satisfy the majority of customers, and in cases where adjustment is necessary, the brand offers effective solutions. This commitment to customer satisfaction builds trust and explains why many quickly move on from the first order to several made-to-measure shirts, or even to other pieces offered by LE CHEMISEUR®.